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F Smith and Son is a removals company that is a member of the British Association of Removers (BAR). Being a BAR member has a number of benefits for F Smith and Son, including:
- Trust and credibility: BAR is a well-respected trade association, and being a member shows that F Smith and Son is committed to providing a high standard of service. This can help to build trust and credibility with potential customers.
- Access to training and resources: BAR offers a range of training and resources to its members, which can help F Smith and Son to stay up-to-date with the latest industry practices and technologies. This can help to improve the quality of service that F Smith and Son provides.
- Liability insurance: BAR members are required to have liability insurance, which protects them in the event of damage to property during a move. This can give customers peace of mind knowing that they are protected in the event of an accident.
- Code of conduct: BAR members are required to adhere to a code of conduct, which sets out standards of behavior and ethics for the removals industry. This can help to ensure that F Smith and Son provides a professional and ethical service to its customers.
Members Of The Advanced Payment Guarantee
F. Smith & Son are proud to be a member of the BAR APG (Advanced Payment Guarantee) scheme.
When you move home, it is standard practice to pay your removal company in advance. Whilst all BAR members are financially vetted, they understand the concern that customers might feel by paying for their move in advance. Therefore as part of the membership criteria, all BAR Members provide the safety net of an Advanced Payment Guarantee Scheme to their customers.
The Furniture & Home Improvement Ombudsman
F Smith and Son adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated.
The Furniture & Home Improvement Ombudsman, is an independent, not-for-profit, government-approved organisation set up to help resolve disputes and raise standards.
Their highly-trained staff provide impartial Alternative Dispute Resolution (ADR) services to consumers and businesses, helping both sides reach a fair and reasonable outcome.
BSEN 12522 Quality Standards
Holding a BSEN 12522 Quality Standards certification offers a multitude of significant benefits to our customers.
This certification ensures that the moving services provided are of the highest quality, meeting stringent industry standards and regulations.
Customers can expect a seamless and stress-free relocation process, as these standards ensure that the company employs trained and experienced professionals, uses appropriate packing materials, and adheres to safe and efficient handling practices.
Additionally, the certification guarantees transparent pricing, accurate volume assessments, and reliable delivery times, enhancing the overall customer experience.
Choosing a moving company with BSEN 12522 certification provides customers with peace of mind, knowing that their belongings are in capable hands and that the entire moving process will be executed with precision and care.
Our Staff Are DBS Checked
A DBS check (Disclosure and Barring Service check) is a criminal record check that employers can use to make sure their staff are suitable for the job. It shows any spent or unspent convictions, cautions, reprimands, or warnings that an individual has received.
Getting staff DBS checked has a number of benefits for F Smith and Son. It can help to:
- Protect clients from harm by ensuring that staff are not convicted criminals
- Reduce the risk of financial loss due to theft or fraud
- Improve the reputation of the company by demonstrating that it takes security seriously
- Comply with legal requirements, such as the Rehabilitation of Offenders Act 2007
Overall, getting staff DBS checked is a good way for F Smith and Son to protect their clients, their reputation, and their business.
How to Book Your House Move
At F Smith & Son, we recommend starting the booking process as early as possible. This often means we can provide a removals quote before the customer has a confirmed moving date. As soon as the date is confirmed, we can finalise the agreement and the customer can relax in the knowledge that we will arrive and carry out the work as scheduled.